Shipping

Estimated Delivery Time

Order Processing

Once an order is placed, we require 1 to 3 business days to process it.
On weekdays, processing typically takes one business day. Orders placed on Friday evening or during the weekend may require slightly more time.


Shipping Time After Processing

The average delivery time is 6 to 10 business days after your order has been processed.

We aim to provide a smooth and reliable shopping experience. If you have any questions regarding your order, please feel free to contact our customer support team.


Placing an Order

Ordering with Ellis & Porter is simple, fast, and secure:

  1. Visit the product page and click the black “Add to Cart” button

  2. Double-check that you’ve selected the correct size and/or color

  3. Click “Checkout” and enter your shipping and contact details

  4. Click “Continue to Shipping” to confirm your address

  5. Click “Continue to Payment” and select your preferred payment method:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • Bank Transfer

  • EPS

  • Direct Payment

  1. Click “Complete Order” and follow the on-screen payment instructions


Security

At Ellis & Porter, all payments are protected with SSL encryption, ensuring a safe and secure checkout environment.

If you experience any issues while placing your order, our customer support team is always ready to assist you.


Shipping Costs

Free Shipping

We offer free shipping on all orders, regardless of the quantity purchased.


Shipping Your Order

Once you’ve found your perfect item, we begin processing and shipping your order as quickly as possible.


Sustainability Commitment

To maintain fair pricing and reduce environmental impact, we group orders in batches and ship once minimum quantities are reached.


Need Faster Shipping?

If you require expedited shipping, please contact our customer service team. We will gladly help you explore the available options.

Email:info@ellisjamestoronto.com